This Privacy Policy explains how PrimeVista (“we”, “us” or “our”) collects, uses, stores and shares personal information when you visit our website, create a member account, complete KYC, enrol in a plan, request a withdrawal or pay back, or otherwise use our Platform. By using the Platform, you agree to this Policy. If you do not agree, please do not use the Platform.
We may collect the following types of information:
a. Personal Information
b. Account and Transactional Data
c. Technical Information
We use the collected information to:
We do not sell or rent your personal information to third parties. We may share information only:
Service providers are expected to use the information only to perform services for us and to protect it appropriately.
To access full services, including deposits, withdrawals, plan enrolment and pay back, you may be required to complete Know Your Customer checks. This can include identity documents, a photograph, proof of address and other supporting records. KYC information is used to verify identity, prevent fraud and money laundering, and meet legal requirements. Access to some features may be delayed or restricted until verification is complete.
If you provide a crypto wallet address, bank details or other payout credentials, we use them to process deposits and withdrawals that you request. Blockchain transactions may be publicly visible on the relevant network. We cannot reverse on-chain transfers once they are confirmed. You are responsible for providing a correct wallet address and for complying with applicable payment and tax rules.
We use cookies and similar technologies to keep you signed in, remember preferences, maintain session security and understand how the Platform is used. You can control cookies through your browser settings. Blocking some cookies may affect login or other Platform features.
We keep personal information for as long as your account is active and for a reasonable period afterwards as needed to operate the Platform, resolve disputes, prevent fraud and meet legal, tax and accounting requirements. KYC, transaction and payout records may be retained for longer where the law requires. When information is no longer needed, we will delete or anonymise it where reasonably practicable.
We use administrative, technical and organisational measures designed to protect personal information, including access controls, encrypted connections where appropriate, and one-time passwords for certain withdrawal requests. No method of transmission or storage is completely secure. You must keep your password and OTP codes confidential and notify us promptly if you suspect unauthorised access.
Subject to applicable law, you may request to:
You can update many profile and wallet details from your member area. For other requests, contact us using the details in section 14. We may need to verify your identity before responding.
PrimeVista is associated with an address in the Cayman Islands. Your information may be processed in the Cayman Islands and in other countries where our service providers operate. Those countries may have data-protection laws that differ from the laws in your country of residence. We take steps we consider reasonable to protect information transferred in this way.
The Platform is intended for individuals who are at least 18 years of age (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can delete it.
We may update this Privacy Policy from time to time. The revised version will be posted on this page and is effective from the date of posting, unless a later date is stated. Continued use of the Platform after an update constitutes acceptance of the revised Policy. The “Last updated” date on this page reflects when the published version was last saved.
For privacy questions, access requests or complaints, contact PrimeVista at:
Email: info@primevista.club
Address: Ugland House, Grand Cayman, KY1-1104, Cayman Islands